Terms and Condition

Welcome to DUNNO.

By accessing or using www.dunno.in, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.

Throughout this website, the terms “DUNNO”, “we”, “us”, and “our” refer to DUNNO. The terms “you”, “your”, and “user” refer to the customer or visitor accessing our website.

These Terms & Conditions apply to all users of the site, including browsers, customers, merchants, and contributors of content.

GENERAL CONDITIONS

By using this website, you confirm that you are at least the age of majority in your jurisdiction or have permission from a parent or legal guardian.

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website, products, or content without written permission from DUNNO.

PRODUCTS & ORDERS

All products displayed on www.dunno.in are subject to availability.

We reserve the right to:

limit quantities
discontinue products
cancel orders
refuse service
modify pricing at any time without prior notice

Placing an order does not guarantee acceptance. All orders are subject to review and confirmation.

Product colors may slightly vary depending on device screens, lighting, and production processes.

Since some products are made-to-order or produced through print-on-demand processes, minor variations may occur between displayed images and final delivered products.

PRICING

All prices displayed on the website are listed in INR unless otherwise specified.

DUNNO reserves the right to modify pricing, discounts, offers, or promotions without prior notice.

SHIPPING & DELIVERY

Estimated delivery timelines are provided for convenience only and are not guaranteed.

Delays may occur due to:

logistics issues
courier delays
weather conditions
public holidays
operational interruptions
force majeure events

DUNNO is not liable for delays caused by third-party shipping partners.

Customers are responsible for providing accurate shipping information. Orders returned due to incorrect address details may require additional shipping charges.

RETURNS & EXCHANGES

Please refer to our Return & Exchange Policy for complete details.

Products that are worn, washed, damaged, or altered are not eligible for returns or exchanges.

Limited drops and special collections may not be eligible for cancellations once production has started.

INTELLECTUAL PROPERTY

All content on this website including:

logos
graphics
designs
artwork
product visuals
text
videos
branding
campaigns

are the intellectual property of DUNNO and may not be copied, reproduced, distributed, or used without written permission.

Unauthorized use of our content may violate copyright, trademark, and intellectual property laws.

USER CONTENT & SUBMISSIONS

If you submit reviews, comments, images, messages, or other content to DUNNO, you grant us the right to use, reproduce, modify, publish, and display such content for marketing or promotional purposes.

We reserve the right to remove content that is unlawful, offensive, abusive, defamatory, or violates any applicable laws.

WEBSITE USE

You agree not to:

use the website for unlawful purposes
attempt unauthorized access
interfere with website security
distribute malicious software or viruses
scrape or copy website data
misuse our services or systems

Any violation may result in suspension or termination of access.

DISCLAIMER

DUNNO products, campaigns, graphics, and messaging are artistic, symbolic, and culture-inspired expressions intended for fashion and creative purposes only.

The brand does not promote hate, violence, discrimination, or political extremism.

All products and services are provided “as is” and “as available” without warranties of any kind, express or implied.

We do not guarantee uninterrupted access to the website or error-free operation.

LIMITATION OF LIABILITY

DUNNO shall not be liable for any:

indirect damages
incidental damages
consequential damages
loss of profits
loss of data
business interruption

arising from the use of our website, products, or services.

Our maximum liability shall not exceed the amount paid by you for the purchased product.

THIRD-PARTY LINKS

Our website may contain links to third-party websites or services.

DUNNO is not responsible for the content, policies, or practices of third-party websites.

Users access such websites at their own risk.

PRIVACY

Your submission of personal information through the website is governed by our Privacy Policy.

FORCE MAJEURE

DUNNO shall not be held responsible for delays or failures caused by events beyond our reasonable control including natural disasters, strikes, technical failures, governmental actions, supply chain disruptions, or internet outages.