Privacy Policy
At DUNNO, we respect your privacy and value the trust you place in us.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from www.dunno.in.
Throughout this Privacy Policy, the terms “DUNNO”, “we”, “us”, and “our” refer to DUNNO. The terms “you”, “your”, and “user” refer to anyone accessing or using our website.
By using our website, you agree to the practices described in this Privacy Policy.
INFORMATION WE COLLECT
When you use our website, we may collect certain personal information including:
- Name
- Email address
- Phone number
- Shipping & billing address
- Payment-related information
- Order history
- Device & browser information
- IP address
- Website activity and browsing behavior
We may also collect information when you:
- create an account
- place an order
- contact support
- subscribe to updates
- participate in promotions
- submit reviews or feedback
HOW WE USE YOUR INFORMATION
We use your information to:
- process and deliver orders
- provide customer support
- improve website experience
- communicate updates and promotions
- personalize content and recommendations
- detect fraud or misuse
- comply with legal obligations
We may contact you through:
- SMS
- other communication channels
You may opt out of marketing communications at any time.
PAYMENT INFORMATION
Payments are processed through secure third-party payment providers.
DUNNO does not store your complete debit/credit card details on our servers.
COOKIES & TRACKING
We use cookies and similar technologies to:
- improve website performance
- remember preferences
- analyze traffic
- personalize user experience
- measure marketing performance
Cookies may collect:
- browser type
- device information
- session activity
- referring websites
- IP address
You may disable cookies through your browser settings, though some website features may not function properly.
HOW WE SHARE INFORMATION
We do not sell your personal information.
Your information may be shared with trusted third parties only when necessary to:
- process payments
- fulfill orders
- deliver shipments
- provide analytics
- improve services
- comply with legal requirements
These service providers only receive the information necessary to perform their functions.
LEGAL DISCLOSURE
We may disclose information if required to:
- comply with laws or legal requests
- enforce our Terms & Conditions
- protect DUNNO’s rights or property
- prevent fraud or illegal activity
- protect the safety of users or the public
DATA SECURITY
We implement reasonable security measures to protect your information from unauthorized access, misuse, loss, or disclosure.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
RETENTION OF DATA
We retain personal information only for as long as necessary to:
- provide services
- fulfill orders
- comply with legal obligations
- resolve disputes
- enforce agreements
THIRD-PARTY LINKS
Our website may contain links to external websites or services.
DUNNO is not responsible for the privacy practices, policies, or content of third-party websites.
We encourage users to review the privacy policies of any external websites they visit.
CHILDREN’S PRIVACY
DUNNO does not knowingly collect personal information from individuals under the age of 18.
If you are under 18, please use the website only with parental or guardian supervision.
YOUR RIGHTS
You may request to:
- access your information
- update or correct your information
- unsubscribe from communications
- request deletion of your data where legally applicable
To make such requests, contact us at hi@dunno.in
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time.
Any changes will be posted on this page. Continued use of the website after changes constitutes acceptance of the updated policy.
CONTACT
If you have questions regarding this Privacy Policy, please contact hi@dunno.in